Our Terms & Conditions

1. General Information

This website is operated by Le Marèe – di Sabrina Perna (from now on “Le Marèe”), located at Via Degli Aranci 116, Sorrento. Throughout the site, the terms “we,” “us,” and “our” refer to Le Marèe. By using our website and purchasing from us, you agree to the following terms and conditions.

2. Products & Orders

Le Marèe offers physical goods (jewelry). Orders are subject to availability, and we reserve the right to refuse service to anyone for any reason at any time.

3. Payment Methods

We accept the following payment methods:

Apple Pay.
Credit Cards.
Stripe.

All transactions are processed securely, and we do not store payment details.

4. Shipping & Delivery

Orders are processed within 7 days before being shipped via the selected courier at checkout.
Shipping times vary depending on the destination.
We are not responsible for delays caused by couriers or unforeseen circumstances.
Currently, there are no restricted shipping areas.

5. Returns & Refunds

Customers may return items within 30 days from the date of delivery.
Refunds or exchanges are available under specific conditions (e.g., items must be unworn and in original packaging).
Return shipping costs are covered by the customer.
Le Marèe offers customer assistance for products under a one-year warranty.
After the warranty period, customers may request a paid plating service (cost varies by item, with shipping paid by the customer).
For assistance, contact us at info@lemareejewels.com.

6. Limitation of Liability

Le Marèe is not responsible for delays in shipping, technical errors on the website, or any indirect damages resulting from the use of our services.

7. Customer Service

In the event that a product purchased from Le Marèe either breaks or is damaged, the customer has the option of contacting customer service at info@lemaree.com in order to send the aforementioned product to LeMarèe’s workshop in order to be repaired.

In the case aforementioned the customer will incur an extra cost depending on the type of product purchased.

Any return made by the customer will be accepted within 14 days, with shipment via UPS from 1 to 5 days.

8. Privacy Policy & GDPR Compliance

We collect and store personal data (name, surname, address, e-mail) to process orders and manage customer accounts.
Payments are securely handled through third-party providers (such as Apple Pay, PayPal).
We use Google Analytics to analyze website traffic.
For more details, refer to our Privacy Policy.

9. Intellectual Property & Copyright

All images, text, and content on this website are property of Le Marèe.
Users are prohibited from using, reproducing, or distributing any content without prior written consent.

10. Changes to Terms & Conditions

Le Marèe reserves the right to update or modify these Terms & Conditions at any time. Changes take effect immediately upon posting.

For any questions, please contact us at info@lemareejewels.com.